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Brand new Xprotolab, auto-resetting every 5-7 seconds [SOLVED]

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9 years 2 months ago - 9 years 2 months ago #1243 by bjelokur
Brand new Xprotolab, auto-resetting every 5-7 seconds [SOLVED] was created by bjelokur
Received Xprotolab as a gift. HW 1.8, FW 2.45.
Unfortunately, it has a strange problem (out of the box) - it keeps resetting (rebooting) every 5 or 7 seconds, if I don't press any button.
If I use buttons to change modes, sensitivity etc. then it works fine. But as soon as I leave it for more than 5 seconds it reboots itself. Very annoying.
Interestingly, in 'slow' mode (1S/div) it reboots after 8 seconds exactly (8 horizontal DIVs).
I tried different micro USB cables, USB ports and standalone 5V adapters. Did Factory Reset (Restore), disabled "Sleep" option... made no difference at all.
I live in Europe so return would be difficult. Any ideas, what to check, what part could be faulty?
Last edit: 9 years 2 months ago by bjelokur.

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9 years 2 months ago - 9 years 2 months ago #1244 by ganzziani

Deprecated: Creation of dynamic property Kunena\Forum\Libraries\User\KunenaUser::$karma_time is deprecated in /home/gabotr/kurt.gabotronics.com/libraries/kunena/src/User/KunenaUser.php on line 692

Deprecated: Creation of dynamic property Kunena\Forum\Libraries\User\KunenaUser::$twitter is deprecated in /home/gabotr/kurt.gabotronics.com/libraries/kunena/src/User/KunenaUser.php on line 692
Replied by ganzziani on topic Re:Brand new Xprotolab, auto-resetting every 5-7 seconds
A few Xprotolab went out to the wild with a bad firmware. Thankfully, it is a simple fix. Just upgrade the firmware, the HEX file is here, the procedure in the manual, section 9.2.
Last edit: 9 years 2 months ago by ganzziani.

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9 years 2 months ago #1247 by bjelokur
Replied by bjelokur on topic Re:Brand new Xprotolab, auto-resetting every 5-7 seconds
Thanks Gabriel. That did solve the problem. Using FW 2.44 now.

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I received the xprotolab and I'm blown away by the sophistication of the software. I work in audio a lot and I often have to lug equipment around between labs. This pocket unit will come in handy. Tom Maier